OPS uses fast courier services to ship the orders World Wide. Depending on the location the courier supplier may subject to change. Tracking information will be provided to the customer once the parcel is collected.
In case of customs process, all related costs and taxes will be paid by the ordering customer.
OPS ships all purchases, to customers via a shipping contract. You acknowledge and understand that a shipping contract means risk of loss and title to products purchased from OPS passes to you upon OPS’s delivery of the item to the carrier. If a product has been lost, stolen or damaged in transit, your claim is against the carrier, not OPS. OPS’s responsibility with respect to a product ends when the product has been delivered to the carrier. Please review and understand the shipping policies of the carrier before ordering items from the Site.
Return of a product to OPS is subject to the following terms and restrictions:
Return Shipping Expenses. YOU ARE RESPONSIBLE FOR ALL SHIPPING EXPENSES WHEN YOU CHOOSE TO RETURN A PRODUCT TO OPS. IF YOU ARE SHIPPING THE PRODUCT INTO TURKEY FROM ANOTHER COUNTRY, THEN YOU ARE RESPONSIBLE FOR ALL TAXES, DUTIES AND FEES ASSOCIATED WITH RETURNING THE PRODUCT TO OPS.
Refund Amount. Refunds for returned items will be for the invoice amount less a 15% restocking fee. The restocking fee applies to all items which are returned to OPS for refund. OPS will not refund any shipping costs in either direction (you to OPS or OPS to you).